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FAQ

How are your stickers made?

We have a wide variety of different stickers, made with high quality vinyl and depending on what material you choose you can have premium laminate, heavy duty durability or silver/chrome and gold/chrome versions.

We print your artwork in full color before our powerful and awesome cutting table uses its robotic tools to make precision cuts. This is to ensure the best regular and die-cut sticker shapes possible. It is also what makes us able to offer you a great price – no matter which shape you choose!

How do I upload my artwork?

Our amazing editor makes it a breeze! You can easily upload image files of all sorts, and then choose your shape, size and cutline freely. We are constantly adding more support for more file formats to make it even easier to upload your artwork and create your stickers.

Can I change the color of my stickers?

You can change the background color of your sticker with our color palette in the options menu. But even though we magically trace your uploaded artwork, we can’t make solid colors disappear.
If you want to change the background color make sure the artwork has a transparent background before uploading.

Should I use RGB or CMYK colors for my art?

Printing is done in a CMYK environment, which means that some of the brightest colors on your RGB screen might not have the same pop in real life. We do our best to help and if there is a color that you absolutely must hit, send us a message and we’ll help you out!

How long does it take to finish my order?

After you have placed and paid your order we work pretty fast. Usually your stickers will be printed and cut within 3-8 working days, depending on lamination drying waiting time and amount of different materials used, after which they’re shipped through UPS or DHL. Please note however, that any custom enquires might delay production slightly. If you are in a hurry, you can always check in with us to see how we can help.

How long does shipping take?

We are based in Sweden and that’s where your order is sent from. We reach the rest of Europe within a few days but as with all shipping, there might be bumps and hiccups on the way that are outside our control. If you’re ordering from outside the EU, the shipping might take up to 7 days.

How can I affect the quality of my stickers?

There’s a few things to keep in mind to make sure you get the best quality sticker:

  • Make sure you upload a good quality artwork. Vector files are preferred, but if you’re using raster images – use a minimum resolution of 300 dpi.
  • You pick your own shape, size and style in our editor, so double check your selections before ordering.
  • Some stuff looks great on screen, but less good in print. This is especially true for really small details and narrow fonts, so keep that in mind.
  • For vector images, please rasterize or convert any fonts to objects to ensure we see the same thing when viewing your print file.
  • Color matching is tricky – we print everything in CMYK so if possible create your artwork in that same color space.
  • Please note that once printed we do NOT accept returns or refunds since these stickers will be custom made for you and can’t be re-sold or re-used.

Which is best to use, vector graphics or raster?

For most cases vector graphics are to be preferred. It scales indefinitely and all colors can be separated and controlled to a better degree than with raster images.

Raster images does work though but one thing to keep in mind is that small images will never be good quality prints. Make sure your image files are 300 dpi minimum and high res.

Why is shipping not always free of charge?

Basically we managed to get a good deal on a certain type of packages and weight, this allows for MOST of our regular orders to land inside those levels but for other types of products we’re basically screwed and thus we need to charge for shipping (but we try and keep it low!)

What does shipping outside the EU cost?

It all depends on the choose product, like size, quantity and weight but we always try and keep costs down and we haggle with our shipping partners as often as we can for new and better deals.

Can I change my mind after I approve the proof and click buy?

No. Once you approve the sticker design we start printing and we can no longer abort your order (and since this is a custom order it can’t be refunded). 

Can I cancel my order?

Yes, and no.

Every step up to where you actually approve the design proof is free to cancel your order anytime, no hard feelings!

But once you approve the design proof we start printing your artwork and since it is a custom work we’re doing we can’t return, re-sell or re-fund the order.

Can I update my uploaded artwork?

If for example you realize you uploaded the wrong artwork then please get in touch with us as fast as possible. Head to the support page and email us asap.

You can also email us the correct artwork together with your order details and your notes and lastly you can change your artwork in the proof process.

Can you add text or design to my sticker?

We don’t add elements to your design on a normal basis. We do have a special section available to larger orders that we can do design work together with so please get in touch if you require this from our support page.

Do I have to upload my artwork right away?

You’re free to email us later although it is recommended to upload it with the order (or as soon as possible) to give you the fastest service we can offer.

Please note that with the stickers editor an uploaded image is required to proceed but if you have a large bulk order or something very special in mind feel free to just use our custom sticker order option instead here.

Can I print low res images as stickers?

You can – but you probably don’t want to.

Thing is, low-res images will look crap once printed and not very cool. Low resolution images downloaded from the web are usually 72dpi and unless printed really, really small in size will look blurry and horrible.

If you really want it then go ahead – upload – approve the proof – and don’t complain.

What is CMYK colors?

CMYK is basically the wonderful language of color for prints. A computer screen shows colors in RGB so colors WILL vary when comparing from your screen to the final sticker. If this is really important to you please be aware that we do not color proof or do spot colors on regular jobs.

Can I make chrome or mirror stickers?

You sure can! We offer both regular chrome (mirror/silver) and gold chrome versions. We make it on a really premium weather-resistant vinyl and strong adhesive. Keep in mind that all white color in your design will be “replaced” with the chrome surface instead.

On top of this you should also know that all colors in your design will be semi-transparent since the chrome will shine through!

How do I request a special size or quantity?

Head on over to the support page and request a special quote and we will be happy to help and get back to you for your special projects!

Can I buy more stuff than stickers?

Basically we are print junkies and we love stickers but we also appreciate good art on other things so yes, in our custom options there is room for more so feel free to ask. We love to print stuff and since we’re working with a lot of talented artists we had a lot of requests for promotional items that would work well in shops, studios, tattoo fairs and such so we decided to offer quality banners and roll-ups.

How does returns and refunds work?

In accordance with Swedish/EU laws you can return any faulty product and we will of course refund it if we screwed up anywhere. One thing to keep in mind though is that on custom works with your custom artwork we do not accept returns.

Please note that the above is only for consumers, companies, brands and B2B will not have the same consumer laws to abide under.

What if the received order has an incorrect quantity?

We aim to please and we aim to always deliver the correct amount you ordered and for the very most times we do – and sometimes we even over-delivery but in the few occasions we mess up please get in touch with us and we will see what we can do.

A regular print order and “normal” levels of fluctuation in the print world is often around 5-10% and although we try to keep that even lower it’s good info to know. With that said we never want you to be unhappy and should there be a mistake just contact us and we will be happy to help!